Returns & Exchanges
At FoodOnFarmPickles, we take pride in the quality of our artisanal preserves and want you to be completely satisfied with your purchase. Due to the perishable nature of our food products, we offer returns or replacements specifically for items that arrive damaged or incorrect.
Return Process
- 1.Inspect Your Shipment
Upon delivery, please carefully inspect your pickle jars for any signs of leakage, broken seals, or glass damage within 24 hours of receipt.
- 2.Document the Issue
Take clear photographs of the damaged item and the shipping label to help us process your claim quickly with our quality control team.
- 3.Contact Support
Email our customer service team at [email protected] with your order number and the attached photos to initiate the return process.
- 4.Receive Resolution
Once your request is verified, we will issue a full refund to your original payment method or ship a fresh replacement jar at no additional cost to you.